Operations

Customer contact is developed through the following mandates and objectives:

1. On-site visit by one of our 5 reps nationally.
2. The correct interpretation of customer requirements both from a technical and commercial perspective.
3. Advice on customer needs and sharing expertise.
4. Commitment to customer satisfaction and after the sale.
5. Registration of company on national procurement databases.
6. Excellent quality standards are followed and adhered to and the company has ISO certification- ISO 9001: 2015 Certificate number ACS 0183/00.
7. We believe in job creation and in-house training to ensure that more people are trained in this field.

Company Growth Objective

O.M. Trading has now opened a subsidiary office in Tubatse, Steelpoort which is aimed at serving the Mpumalanga mining and plant operations. The new company O.M. Trading Tubatse is based in Steelpoort and is 100% BEE owned. In pursuance of our growth objectives, we have also established a woman empowered subsidiary in the Stilfontein, North West province and have 4 women as managing members of ORPF CC.